Getting Support


We are ready to help with your issues with VMware Infrastructure Planner, including troubleshooting installations and data collection, questions about savings, privacy concerns, bug reports, and feature requests.

See the following options to determine the best way to get support.



VMware employees


If you are a VMware employee, submit a support request through My VMware using the login account and process listed here (requires VMware network access) to engage Global Support Services.



VMware partners


If you are a VMware partner, submit a support request by filing a ticket with the VMware Global Support. If you do not have a MyVmware account please get in touch with your VMware sales engineer.



We look forward to hearing from you!